Perspective
Lessons of a Customer Service Disaster
My nieces and nephews love to tell the story about the time our family had dinner at a Friendly's in the Boston area and had a less than friendly customer service experience.
My nieces and nephews love to tell the story about the time our family had dinner at a Friendly's in the Boston area and had a less than friendly customer service experience.
There's nothing like a good old-fashioned case of the flu to throw a person into a state of reflection.
The world is too big for us…There is too much dying, too many crimes, casualties, violence and excitement.